About us
We fix small ticket operations and make them viable again
Most delays in lending come from bad process design. Over time, regulations changed, new requirements were added, and forms multiplied. Instead of redesigning the process, most organizations simply bolted new steps onto old structures. Today, teams are stuck maintaining workflows that were never built for the volume and auditability modern programs require.
We built SmallTicketSolutions because small ticket operations deserve better. Our platform turns every step into a clear pass-or-fail decision, uses hybrid document validation where automation alone is not reliable, and keeps program-specific rules inside the process itself. The result is a workflow that is consistent, compliant, and dramatically faster and easier to operate.
Who we are
Together, we are a small team with sharp focus and deep ownership. What we lack in size, we make up for in expertise, speed, and the quality of what we build.
Robbin Oost
Engineer, product thinker, and lifelong builder.
Has been building critical business software since he was seventeen. Self-taught, experienced across multiple industries, and known for turning complex workflows into simple, reliable systems. Married to someone in finance and most of our conversations at home somehow turn into process analysis.
Ryan van der Lugt
UX designer with a strong dislike for ugly and inefficient systems.
Brings clarity, structure, and simplicity to every interface and workflow.
Trusted by lenders in the energy sector and expanding deeper into leasing
We work with financial teams who deal with real operational complexity. Our focus and the results we deliver have helped us become a trusted partner in energy finance, and we are now expanding that same structured approach into leasing.
How each application went from 3-4 hours to 18 minutes. Read case study
Our philosophy
Good onboarding is not about a fancy design. It is about structure.
- Ask one question at a time
- Only ask what is necessary
- Ask everything upfront
- Prefill whatever can be prefilled
- Make every step return a clear pass or fail
If you get these fundamentals right, the entire process becomes predictable and automatable.
Why companies trust us
We have built critical business systems across industries and passed rigorous security audits. We understand audit trails, compliance requirements, and the operational realities inside financial institutions.
Customers describe us as:
- Smart
- Direct
- Thorough
- Quality driven
- Problem solvers
- Transparent
We'll never take shortcuts or cut corners. We do it well, or we do not do it.
Where we are going
We are building the most efficient platform to go from application to booking. We are expanding deeper into leasing where demand is growing fast. We develop the platform together with our customers, improving step by step.
Small loans keep many economies running. When they become cheaper and easier to process, lenders win, applicants win, and society benefits as a whole.
