Let the applicant prepare the application. We automate the rest.

Our self-service chat collects all details and documents, applies your rules, and forwards only the cases that need a human decision. SmallTicketSolutions sits in front of your existing systems as a light automation layer, allowing you to process more applications with less effort.

SFEEnergiefonds DrentheEnergiefonds Utrecht

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Why your small ticket operation is off point

If you touch the deal, you lose

  • Chasing missing information Every correction loop pulls handlers out of focus and drags in sales reps, account managers, or vendors. Each delay kills margin and slows the entire process.
  • Quoting chaos Last-minute changes and customer requests trigger rework and potential rate validity issues.
  • Status pressure When you are not quick enough, applicants and stakeholders start contacting for updates, adding interruptions and stress to your team.
  • Documentation drag Even with templates, preparing contracts, statements, mandates and compliance packages takes time and introduces errors.
  • Handlers prioritize big deals Small loans slip to the back of the queue, breaking the flow needed for volume programs and leaving customers frustrated.
  • Applicants work after hours Many small businesses complete financing outside your office hours, creating overnight stalls and unpredictable queues.
  • Knowledge lives in people Handlers juggle multiple programs with different rules. This slows training, creates inconsistencies, and makes the process depend on individual experience.

How often, and for how long, does your team touch an application?

Your guide to a smoother operation

We help you streamline the steps that slow everything down

We understand how frustrating it is to run lending or leasing programs where every exception, applicant chase, and manual check quietly adds hours to your processing time. By replacing these slow steps with a self service, almost fully automated workflow, we reduce the effort required on every case and help you move more applications through in less time.

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How we'll fix it

A simple plan that brings structure and speed to your entire operation

1

Turn your rules into a workflow

Your documents, checks, and risk guidelines become a consistent process that removes guesswork and can run almost by itself.

2

Let applicants do most the work

A guided self service chat captures every detail and required document. No more expensive follow up loops.

3

Run a smooth operation

Tasks execute automatically. Compliance checks run upfront. Handlers only focus on decisions that require their attention.

Here's what the process looks like when you work with us: How it works

Our promise to you

What success looks like

  • Profitability goes up Automation removes manual drag. No need to chase missing information. Smaller deals make much more sense.
  • Faster turnaround Applications move from intake to signed contract in no-time.
  • Lower cost per application Manual handling drops dramatically, reducing operational expense.
  • Getting more done Handlers focus on tasks instead of juggling every open application, so they move faster.
  • Consistent execution Every program follows all required steps and stays fully compliant.
  • Better applicant experience Self service chat gives customers a smooth and understandable process.
  • Fewer status requests Track and Trace plus faster turnaround means fewer interruptions from applicants and stakeholders.

Industry solutions

Launch fast, scale confidently

We specialize in Energy Finance and Leasing. With pre-built components and compliance-ready workflows, your first program will most likely be live in less than 12 weeks.

Energy Finance

Built for B2B programs where speed and compliance matter. Applicants handle applications, advance requests, and payouts through guided self-service chats.

  • Applicant upload validation
  • Proof of installation and payments validation
  • Documentation generation
  • Identity validation & e-signature

Learn more

Leasing

Designed for B2B leasing and vendor finance companies. Enable self-service quoting and one-call onboarding for your vendor partners.

  • Self-service quoting
  • Equipment acceptance
  • End-of-lease process
  • Identity validation & e-signature

Learn more

Ready to remove the manual drag from your lending process?

Schedule a 30 minute discovery call and see how SmallTicketSolutions fits your operation.