A simple way to automate your operation without replacing your systems

SmallTicketSolutions guides applicants through a clean, structured intake and gives your team a predictable workflow with far fewer manual steps. The result is a low-touch, high-accuracy process that works on top of your existing systems.

Here is how it works.

How we begin

Start with a quick-start template

Every customer begins with a ready-to-use template that already includes the core steps and logic for financial applications. Together we configure:

Eligibility logic
Durations and terms
Required documents
Identity check requirements
Credit check rules and risk policy
Contract content
Payout steps
Interest rate, margin, and pricing rules

Determine the level of integration

Decide what stays internal and what we automate

For many key parts of the process, such as interest rates, credit checks, sanctions screening, or e-signature, you choose whether to:

Use your existing internal services
  • Connect to your current interest rate provider
  • Run credit assessments through your own systems
  • Keep your preferred e-signature provider
  • Run KYC checks against your internal listss

or

Letting us automate it inside our layer
  • We mirror your rules and processes
  • Interest rates or cost of funds can be maintained inside the platform
  • Credit assessments can run through our setup
  • We use Entrust for e-signature and identity verification
  • Use our daily updated global sanctions lists (231 sources)
This speeds up onboarding and reduces dependencies.

This flexibility helps customers get started quickly without waiting for long IT assessments, security reviews, or integration projects. The Platform still produces a complete, validated, and signed contract that you can book manually or route through your existing workflow. Once the process is proven and successful, deeper integrations are added.

That will result in

A clear process where everyone knows what to do

Our Platform guides every participant through the steps they are responsible for.

Applicants

Applicants use the self-service chat. We combine quoting, structuring, and onboarding into a single conversation.

  • One question at a time, everything collected upfront.
  • Fields are shown only when relevant.
  • Public registers can be used to pre-fill known data.
  • Interest rates shown as they are today, reducing interest rate risk

Result: a complete and correct application with no back-and-forth.

Our platform

The platform then takes over. It applies your rules, validates all data, and prepares everything for signing and activation. It checks if anything requires human review.

  • Correctness checks
  • Document completeness
  • Credit check
  • Registration collateral
  • KYC check
  • Making the amortization scheduele
  • Document generation

Every step either passes or fails, reducing interpretation.

Case handlers

Handlers use the secure operations portal. This clean interface shows only what needs their attention. They can:

  • open their task queue
  • Pick up tasks or help colleagues
  • Request extra documents
  • Submit or decline cases
  • Approve or decline four-eyes checks
  • View process status
  • See which signer still needs to sign
  • Access reporting
Signers

Contracts, SEPA mandates, amortization tables, UBO declarations, and other documents are automatically generated and bundled into a single signing package. Each signer receives an email invitation and must:

  • Authenticate themselves at the required level
  • Sign the documents
Our platform

The Platform validates authentication details against the signer's information. If something does not match, the application is flagged. Handlers can approve acceptable variations or decline incorrect signees. Once the contract is signed, the platform:

  • Triggers the next steps (such as fund reservation, creating a PO, or contract activation)
  • Runs the logic for payouts and generates updated documents if needed
  • Generates a complete audit timeline
  • Aautomatically books the loan if integration is enabled
  • Archives all the files and documents

Read case study

Good to know

Built for multi-country and multi-core setups

If you operate in multiple regions, we provides a translation layer that maps global product definitions to local implementations. For example: Global product A can map to product X in the Netherlands and product Y in Germany.

Your vendors see one interface. The Platform handles all regional differences behind the scenes.

Want to see how we can automate your operation?

Schedule Your Discovery CallWhy customer choose us